PupSource Privacy Policy

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Home PupSource Privacy Policy

PupSource Privacy Policy

Effective Date:October 19, 2024

PupSource ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit or make a purchase from our website (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

a. Personal Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain personal information, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

b. Device Information

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, we collect information about how you interact with the Site.

c. Order Information

When you purchase from our Site, we collect details related to your purchase, such as products ordered, order value, and order date.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

Process transactions and fulfill your orders.
Communicate with you regarding your order and provide customer support.
Improve our website and your shopping experience.
Send you promotional emails or offers, if you’ve opted in to receive them.
Prevent fraudulent transactions and enhance the security of our Site.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your personal information with trusted third-party service providers who assist us in operating the Site, conducting our business, or servicing you, including:

Payment processors
Shipping partners
Website analytics providers

These third parties are bound to keep your information confidential and use it only for the specific purposes we’ve outlined.

4. Cookies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files placed on your device that help us analyze how visitors use our Site, remember your preferences, and improve our marketing efforts. You can manage your cookie preferences in your browser settings.

5. Your Rights

You have the right to:

Access the personal information we hold about you.
Request the correction or deletion of your personal data.
Opt-out of receiving marketing communications from us at any time by clicking the unsubscribe link in our emails.

If you are a resident of the European Economic Area (EEA), you also have the right to data portability and the right to object to certain processing.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

7. Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the "Effective Date" at the top of this page.